Frequently Asked Questions
Everything you need to know about shopping with Happy Hippo
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your new outfit sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles.
Are your clothing materials sustainably sourced?
At Happy Hippo, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% by 2025.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10-21 business days.
How should I care for my Happy Hippo garments?
To keep your clothes looking fresh, we recommend washing in cold water and hanging to dry. Specific care instructions are located on the inner tag of every item.