Returns & Exchanges
At Happy Hippo, we want you to love every piece you wear, which is why we offer hassle-free returns within 30 days of delivery. All items must be in their original, unwashed condition with tags attached to be eligible for a full refund or exchange.
Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.
Ship It Back
Securely pack your items in their original packaging and drop the package off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing